Standard, Cancellation and Refund Policy

Refund & Cancellation Policy:
All refund requests must be in writing and take 4- 7 weeks.

A) Refunds are not possible in case of flight delays, however airline always try to provide you the best possible alternate.

b) Delays in ticket deliveries lost, stolen, or misplaced tickets (E - Tickets are recommend where available).

skywingtravel is not responsible for the pricing and availability of any products sold through its website. Periodically Airlines and suppliers may change prices and products may be sold out before
skywingtravel is able to update the website. Airline ticket availability and pricing is not guaranteed until the credit card is authorized and the tickets are issued. Cancellations and changes to your flight may not be permitted and may carry penalties of up to 100%.

Airline schedule Changes and Flight Cancellation:
Airline may change flight schedule or may cancel the flight due to technical reason or to meet their operational needs. Weather condition may also cause such change or cancellation. In such cases airline will make every attempt to re-protect the passengers for an alternate date or flight. Some airline may offer credit or refund if they fail to provide an alternate under their applicable rules. Please note that we do not take any responsibility - financial or non financial in case of such schedule change or flight cancellation.

Your right to a Refund is limited (All partially used and no show tickets have no refund or credit value)

Domestic fully unused tickets
All domestic airline tickets are non refundable, non transferable and cannot be refunded under any circumstances including the serious illness. However if the ticket is cancelled correctly at least 2 hours before the first flight then the passenger is entitled for a credit with the airline minus the applicable airline/ agency fee. Airline fee range from $100.00 to $200.00, fee varies airline to airline. Credit is not possible in case of a no-show and if the flight is cancelled after the cancellation deadline. Agency ticket(s) processing fee may apply.


Domestic partially used tickets:
All domestic partially used or no-show tickets have no refund or credit value.


Fully unused tickets for India:
Most of our tickets to India are wholesale tickets and are refundable after paying the applicable airline fee. Refund fee range from $200.00 to $450.00 or more. Fee varies airline to airline. All refund requests must be sent via email prior to departure of your first flight segment else unused ticket will have no value. Refund is not possible in case of a no-show and if the flight is cancelled after the cancellation deadline or if the fare rule do not allow refund. Agency processing (ticket refund) fee may apply. You must call us and talk to a live agent to confirm if we have received your refund request.


International fully unused tickets:
Most international tickets are non refundable. In certain cases airline may allow cancellations and a credit may be available for future ticket purchase on same airline for same passenger. Reissue (exchange) fee apply from $200.00 to $400.00 or more depending on the airline and fare rule. Usually the credit is valid for one year from the date of original purchase (date of issue). Tickets must be cancelled prior to your first flight segment. Agency processing fee applies.

All refund requests must be sent via email to skywingtravel. You must call us and confirm if we have received your refund request. Refund is not possible after departure. For complete details of fees and charges please call us or the airline. Few International tickets with conditional promotion or sale are non refundable and may not be used for future travel.


International partially used tickets:
All International partially used and no-show tickets have no refund or credit value.


Baggage Policy:
When there are two or more airlines involved for connecting flights then you may have to reclaim your bags at the connecting airport and check-in again to continue your journey. You are also advised that in these cases if you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. Most airlines now charge baggage fees even for the first bag checked-In. Baggage fees range from 15 USD up to 50 USD or more depending on the size and weight of the bag and are per checked bag. These fees are to be paid directly to airline upon using such service. We recommend you contact the airline directly for the latest fees on check baggage and policy as it relates to baggage.
By Call:  844-893-8970

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